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Unable to set up wifi booster

Hi, I have followed the instructions that came with the virgin booster and also the instructions on the virgin connect app but am unable to get the booster working. 
The 2 sets of instructions contradict each other 🙄. The paper instructions state to connect the smaller booster to the hub with a Ethernet cable and the Virginia connect app states to connect the larger booster to the hub????? Does anyone know which is correct?

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Re: Unable to set up wifi booster

Most follow the guide without issue to my knowledge but just incase try this link 🙂 

 

https://www.virginmedia.com/help/setup/get-started-with-your-booster

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