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Gt71
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Unable to connect to this network

Hi I have 2 laptops trying to connect to WiFi but both are saying unable to connect to this network.

Both are good when connected with a cat 5cable all other devices connect to WiFi with no problems 

Please help 

Thanks 

 

 

 

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g0akc
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Re: Unable to connect to this network

Which network?  Your VM Hub SSID ?

  • Are you using the right SSID
  • Do you see the network listed?
  • Try splitting the bands
  • Reboot/factory reset
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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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goslow
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Re: Unable to connect to this network

Is this a recent problem that has only just happened, when the laptops were working before, or are you trying to connect the laptops for the first time?

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Ayisha_B
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Re: Unable to connect to this network

Hi @Gt71,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear you are having issues connecting to WiFi on both your laptops. 

 

Can I ask if you have tried rebooting the hub or carrying out a factory reset to see if this helps?

 

 

Ayisha_B
Forum Team



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