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sanwarc
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Unable to connect to booster

I've been struggling with my wifi booster for the last few days. I've done the whole restart and resync of boosters numerous times but no luck so far.

Previously when I've asked for help with regards to boosters, I've been redirected to app or website. 

Please help! 

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Steven_L
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Re: Unable to connect to booster

Hi @sanwarc,

 

Thanks for getting in touch with us to report this issue with connecting to your boosters. Have you been able to resolve your issue since you posted on Monday? if not please can you respond to the below questions.

 

What happens, when you try to connect to your boosters?

 

Are you able to see the boosters on your network?

 

Which lights are showing on your boosters at the moment?

 

Have you setup your boosters via the Connect app? If not would you be able to try this? 

The app should be able to help you set the boosters up again.

 

Regards,

Steven_L

 

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