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Trouble booking engineer

Hi. I have had major, though intermittent, connection problems: dns server not responding. I tried to book an engineer by phone but got cut off while waiting. I tried to book on the net, only to be told 'link expired'. I have tried many times this week.  Could you please arrange a booking with an engineer for me? I need the connection for my work (in the health sector - people's welfare depends on it). Could this be treated as a matter of urgency? Thank you.

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Alessandro Volta
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Re: Trouble booking engineer

What is your contracted speed ?

Which Hub do you have ?

What device are you using ?

Is it connected directly to the Hub or through a separate router ?

***********************************************************************************************************************************

Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020

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