A neighbour has a son-in-law who works for Virgin Media and who did his wiring for him, and for four to five years their signal has been too strong as it comes through the wall and affects me this side, causing headaches, and static etc...also pointing to the fact that it has not been wired up properly; also, I was told by the neighbour, that he has a Virgin Media set-up installed into a Eurobell router, which doesn't sound right.
I had contacted Virgin Media about his overly strong signal many times and was told they had checked to see if all was well, yet not true, if it is that the neighbour is being honest about the Eurobell router because a representative running the checks, if telling the truth, would have pointed that out as a possible problem.
The equipment also causes major surges of power to the house. Virgin Media have been told all of this, and I have followed Resolver - an online complaint's process - which the company simply ignored.
Is it not illegal to ignore safety concerns raised and further to allow Virgin Media engineers to carry out work on their family-member's installation presumably on the cheap - I say "presumably" because to wire up a Virgin Media set up into a Eurobell router sounds as if it is a way of being able to veer away from spending money on a proper installation of Virgin Media equipment.
I wrote in to various managers at Virgin Media prior to other forms of correspondence via email to which we received no constructive reply.