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Crimsonking19
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Too many redirects

I'm trying to access the Websafe part of my VM account but I get the 'too many redirects' error message.  I've tried on multiple devices, iPhone, Android phone and PC.  I've cleared cookies and cache data on all, reset the router, still get it.  Any help would be appreciated.  Thanks.

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Gareth_L
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Re: Too many redirects

Hello Crimsonking19

Sorry to hear about this 
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

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Crimsonking19
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Re: Too many redirects

Hi, it has sorted itself out, it may just be a matter of patience.  From what I could gather on the internet, if you clear cookies, caches etc. and reset router, and the problem still persists, the issue is likely to be at the website owner end, which you obviously have no control over.  I think a day or so for this to clear is probably reasonable, just have to be patient.  It's frustrating that it happens across all devices though as there's no other workaround.

Tom_F
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Re: Too many redirects

Thanks for taking the time to update the thread Crimsonking19 - glad to hear this is sorted for you now. Let us know if there's anything else we can help with. 

 

Tom

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