Thermostat linking to hub 5x issue resolved

[sally2906]

Was unable to link Salus thermostat to our new hub 5x and was really dissapointed, looks like other had similar with different brands of thermostat.  After many days of searching for a resolution, plugged in a TP link power line adapter and plugged the salus gateway in and it worked.  Had to delete the device from the app then add it back on.  Happy days, hope this helps others.  (we already had the TP adapter used for our old Internet so it was going to be redundant) 

[Client62]

The following is reading from between the lines of a few posts ...

Some of heating devices have 10Mb/s only network adaptors. Reading a few posts suggests Hub 5x may have 3x 100/1000 and a 10Gb/s network sockets.  Here the TP-Link Powerline adaptors and from another similar thread, a 10/100 network switch have been used to re-creating the 10Mb/s needed for the heating equipment.

I'd have expected a 1Gb/s network port to be a 10/100/1000 port, but our lack of a Hub 5x and lack of a 10Mb/s device means I'm not going to be able to prove or debunk the theory.

[BrownSauce · Accepted solution]

Actually quite a lot of more modern equipment with Ethernet ports have dropped support for 10Mb/s speed, what you used to assume was 10/100 or 10/100/1000 is much more likely now to be 100/1000 only.