Is there any other worst broadbands other than virgin in UK? Switched to virgin last September after saw the virgin advertisement about 100mb/s but since that I am feeling sick and I can’t even load a page in upstair and WiFi is keep dropping. Anyone else face the same?
Thanks for your post and welcome to the forums. It's great having you with us in the Community although I am sorry to hear you feel this way.
When there are issues with your connection it can be frustrating.
Taking a look at things today, it looks as though there is a pro longed signal issue where your power levels are out of spec. I would like to arrange for an engineer to come to take a look at this for you. I just need to confirm the address to ensure we are booking the visit on the correct account.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
I have booked you in for the next available appointment. We cannot confirm the appointment time slot to you, so to view this please sign in to My Virgin Media here: My VM
If the appointment is unsuitable or if anyone living at your property has tested positive for Coronavirus, has been asked to self-isolate or has flu-like symptoms then please reschedule the appointment on the same link.