Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
78 Views
Message 1 of 3
Flag for a moderator

Terrible broadband

Absolutely disgusted with your service, had little or no internet for 2 weeks with ongoing problems over the last 2 years. Been on hold for 2 hours tonight to be cut off, 1 hour last night and several other days over the last fortnight. My wife works for the NHS in admin and working from home has caused so many issues, not only with physical works but mentally strained beyond comprehension. 
does any body have an answer to this ?? 

0 Kudos
Reply
Highlighted
  • 17
  • 0
  • 3
On our wavelength
75 Views
Message 2 of 3
Flag for a moderator

Re: Terrible broadband

Hey, 

you can write a text message to the virgin media phone number service at 07533051809 although they won’t reply immediately or quickly. You’ll have to be patient. I’ve contacted them twice so far using this service and both times they’ve replied within the 24hour window. I’d say I got a reply 5+ hours later/after I’ve messaged.

0 Kudos
Reply
Highlighted
  • 25.02K
  • 1.44K
  • 3.19K
Alessandro Volta
56 Views
Message 3 of 3
Flag for a moderator

Re: Terrible broadband

What’s the issue exactly?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply