on 03-08-2021 17:26
Had no phone since yesterday, and total WiFi and TV blackout today. Zero service available from virgin media.
Its been great but if this continues you will lose my 15+ year service for good forever. And I will move to another provider.
on 03-08-2021 18:06
on 05-08-2021 17:55
Hi @djprince70,
Welcome back to our community forums.
Sorry to hear you are experiencing at total lack of service with us. We truly value you as a long standing customer and we want to do our best to help. Do all services remain down since posting? Is your landline connected via hub? Also what lights are currently showing on your hub?
Thanks,