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T3 timouts / constant loss of service

Lots of T3 timeouts / synchronisation errors resulting in loss of broadband service.
Virgin engineer recently attended the green street box and has been happening since:

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Re: T3 timouts / constant loss of service

Hi StevoBall, 

 

Thank you for your post. 

 

I apologise for the issues you was faced with here. I can see from your account that you've had a technician out since your post to check over things - how did this go? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: T3 timouts / constant loss of service

Engineer resolved. Replaced all interior cables. Work completed on street box to resolve power issue.

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Re: T3 timouts / constant loss of service

Perfect! 

 

Thank you for coming back and letting us know, it is always helpful. 

 

Keep safe 🙂 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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