Virgin Media Community

[Sammy1234]

Hi,

I am stressing over this so much. For some reason my router is getting a lot of T3 timeouts. My speeds are fine but Its impossible to play games as I get constant jitter. 

Speeds

Download 550mbps

Upload 38mbps

Also my upstream frequencies are

Channel 1 - 60300007

Channel 2 - 39400000

Channel 3 - 46199979

Channel 4 - 53700002

Channel 1 has 2 T3 timeouts

Channel 2 has 2 T3 timeouts

Channel 3 has 2 T3 timeouts

Channel 4 has 1 T3 timeout

If anyone could help, I will be greatly appreciative as gaming is unbearable and even streaming movies is constant buffer.

[Sammy1234]

BQM Graph 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/fafac4b3e6e3d00d84a9bc8717b9be879838beb5-15-02-2021

[legacy1]

Given you have a hub that don't reset the T# timeouts every 24hr them timeouts might of happen some days back which may show in the log.

Your BQM is OK for a VM line I take it the red line was when you did a reboot around 10:40am

[Sammy1234]

Yes exactly that mate, rebooted it around that time as I thought it would help. The only thing I have found strange is I recently dropped the router a couple of days ago, and thats when the problem has started. Im guessing the process of getting a new router sent out is a lot harder than it should be. 

Any guesses though why you think im having these problems ? as the speeds are fine, its just the constant lag spikes which makes it unplayable in online games 😞