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Swap Wifi Router for new Hub 3

I am regularly losing my wifi connection - I have an old Router. I have received an email saying " we’d like to swap your old WiFi router for a brand new Hub 3. Find out more and upgrade at http://www.virginmedia.com/hubswap." However, this link is not working. How do I make this happen?

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Very Insightful Person
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Re: Swap Wifi Router for new Hub 3

the "free" SH1/2/2ac upgrade/replacement scheme - is at the link below - is this one not working for you?

If you just get the - "Ooops - please call" message, then come back here for more assistance.

https://www.virginmedia.com/shop/hub-swap.html?buspart=uk_app_connect2_hubswap

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Swap Wifi Router for new Hub 3

Hey Greekofile,

 

Did you have the chance to follow the link that jbrennand suggested above?

 

Please let us know if you need anymore assistance.

 

Regards

Steven_L

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