Virgin Media Community

[leasky37]

Hi there

Was going through the website about my superhub1, an to the page to explain tge lights, one day when there was a problem

When i clicked on my superhub, the site told me i was eligible for an upgrade to the superhub 3

As my mum is the account holder, she tried to get onto the website to try an get it, but were having problems trying to change the password for the account an cant get through on the phone

[tehwolf]

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@leasky37 wrote:

Hi there

Was going through the website about my superhub1, an to the page to explain tge lights, one day when there was a problem

When i clicked on my superhub, the site told me i was eligible for an upgrade to the superhub 3

As my mum is the account holder, she tried to get onto the website to try an get it, but were having problems trying to change the password for the account an cant get through on the phone

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you can wait around here for a few days (3 - 7 maybe..) for a forum staffer to pick it up and arrange a new hub to be shipped out.