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Superhub 4 router ip opens up 'connect box'

I was gaming tonight with my ping being erratic which doesn't happen. Confirmed that my computer and everyone else in the house wasn't downloading anything. I went to the ip (http://192.168.0.1/) of the superhub to see if anything was up but it wasn't taking my password at all so i restarted the hub from the switch at the back and waited for it to boot and went back to the router settings and was greeted with this unfamiliar router page! 

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Alessandro Volta
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Re: Superhub 4 router ip opens up 'connect box'

That is the welcome screen after a factory reset.

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IRe: Superhub 4 router ip opens up 'connect box'

How did it factory reset from just turning it off from the switch!?!?!

I would also assume it'd revert the SSID back to default but that hasn't changed from what i set it to. 

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Very Insightful Person
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Re: Superhub 4 router ip opens up 'connect box'

That's normal.  The Hub 4 is known as the Connect Box by other companies in the group.  Whilst you don't get the fancy photo, you have to select your language in a similar dialogue if you reset a Hub 3.

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Alessandro Volta
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Re: Superhub 4 router ip opens up 'connect box'

Reboot the hub. You won’t be able to login with that and you’ll be stuck in an endless loop. 


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