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Superhub 3 - Pink Power light - In Router Mode?

Pentala
Superfast

Got a strange one at the moment, this evening the internet connection dropped for cabled devices only, WiFi appeared to continue to work. Did a power cycle, still the same issue. Pin-hole reset, and the connectivity is restored to the wired devices... However, before and after the the power cycles & reset the Superhub is showing a 'Pink' power LED, no other indicators... Prior to the pin-hole reset, the Superhub responds to a PING, Browser says 'Connected' but the Superhub returns no content...

I've spoken to Tech Support and they were not getting any updated status information back from the Superhub. Fortunately they can get an engineer out tomorrow to have a look.

router.jpg

Pink LEDPink LED

Andrew

- Tivo v6 (Not upgraded to 360)
- Hub 3
- M350 Fibre Broadband
- 2 x Pods, each with 2 x Ethernet Ports
- 55 - 65 devices connected at the moment.
12 REPLIES 12

legacy1
Alessandro Volta
A hub swap just because is of a faulty LED...

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No. You are not aware of all the facts.

Andrew

- Tivo v6 (Not upgraded to 360)
- Hub 3
- M350 Fibre Broadband
- 2 x Pods, each with 2 x Ethernet Ports
- 55 - 65 devices connected at the moment.

Unless the faulty LED is the red one and the hub thinks it is overheating.

Better safe than sorry in my book on that one!

If a warning light can't show because of a fault - then it needs to be fixed!



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Hub 3 - Modem Mode - TP-Link Archer C7