Superhub 3 New Firmware Faulty

[Greenpalmer]

Hi, my superhub 3 was updated to firmware version 9.1.2109.200 on the night of 14th Feb and since then the function to list connected devices is not working - it only lists one connected device while there are many more than that connected to the hub.

With the previous firmware - 9.1.1912.304 - all connected devices were listed correctly.

[Andrew-G]

Seems every firmware upgrade introduces some new bug, on a one fixed, one new one rule.  If this is reproduceable (and remains after a pinhole reset) it'll be added to the list of issues for a future firmware release, but don't expect a fix anytime soon.

Of course, this is another good reason to provide your own router or mesh system: No changes to wifi settings randomly rolled out by VM, and no unasked for firmware installs that introduce unasked for features or new bugs.  All in addition to a competent, purpose designed router with better wifi than the pound shop hub offers.

[Greenpalmer]

Any news or response on this issue?

[legacy1]

Welcome to the world of VM bugs

VM should drop this feature then it be one less bug

[Tudor]

Mostly VM do not admit to firmware bugs let alone give a date for them to be fixed. Don’t hold your breath. It’s a waste of time and effort asking them about issues.

[Greenpalmer]

You would have thought they would welcome people reporting issues with their systems so they can fix them.

I worked in financial systems development for many years and we greatly welcomed fault and error reports from users, which we did our best to fix in the next release.