Virgin Media Community

[dasBOT]

thanks @Zach_R 

I went through retention and signed different contract, engineer is scheduled to visit me on Monday so lets hope it will be fixed then.

[Kath_F]

Hi sadBOT, 

Thanks for coming back to us on this one and confirming that you've been able to speak to the team.

We're pleased the team were able to arrange an engineer and a new contract for you. 

Please keep us posted on how the engineer visit goes and if you need anything else, pop back and let us know. 

Thanks,