Hi marcosscriven,
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
I'm sorry to hear you've been having an issue accessing the Hub's status page.
Taking a look at the hub stats, I can see there is an issue with the power levels. They are not where they need to be and need to be adjusted. I would like to arrange for an engineer to come to take a look at this for you.
They will be able to adjust the levels and also look further in to the access issue. I just need to confirm the address to ensure we are booking the visit on the correct account.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Thanks,