SuperHub 4 losing DHCP Public IP when in Modem mode with MikroTik
Over the past 2 weeks I have been experiencing issues with my network connection whereby my MikroTik RB4011 is losing it's public IP address when connected to the SuperHub 4 that is running in Modem mode. This happens intermittently but often throughout the day and night, here is a screenshot of the logs from my MikroTik
This only started occurring within the past 2 weeks and I have done a full reset of all equipment (SH4, RB4011) in that time. I've also disabled my custom equipment and spent the weekend running on the SuperHub 4 but still experienced drop-offs.
My investigation over the past 2 weeks has been leading me to believe that the SuperHub 4, or there about, is the cause. I then came across this thread which perfectly describes my issue, all from the problem description to the equipment in use - everything is identical.
I thought I'd phone VM support today, to see if it was something that they could look at, but that was a mistake as the person on the other end just obsessed over WiFi and said the problem was that the SuperHub 4 was running on modem only mode which disables WiFi - talking out of their rear end, basically.
I'm hoping to get a bit more traction here so that I can actually work towards having this issue resolved. Has anybody here experienced this?
Re: SuperHub 4 losing DHCP Public IP when in Modem mode with MikroTik
Ideally you'd need to rule out your own router.
Do you have a spare you could use to test? If not, leaving connected to a laptop could work to see if it does go down.
It may be worth posting up your logs:
Can you post your Hub status and logs? Someone should be spot if there is a problem Navigate to http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) Don't log in! Click on 'router status' Copy/paste the data from each of the tabs. The forum software will remove the MAC addresses for you (you may need to click the 'post' button again).