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Super hub 3 showing red light

I noticed my virgin media super hub 3 showing a continuous red light instead of a white light but internet seems ti be working fine any ideas why

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Re: Super hub 3 showing red light

You'll need to log into your hub in order to determine that. Have you noticed any other problems?

My Broadband Ping - 24hr monitor
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Re: Super hub 3 showing red light

Did not notice any issues

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Alessandro Volta
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Re: Super hub 3 showing red light

Are you in Router Mode or Modem Mode ?

In Modem Mode the power light will be magenta.

If in Router Mode the red power light is an indication of over heating and most not be ignored.

Do not be fobbed off with "if it is cool it will be OK" or "Just blow a fan over it", this is dangerous advice.

When you go out or retire for the night ensure that the Hub is unplugged from the mains.

The only fix is a replacement Hub.

You can either phone in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: Super hub 3 showing red light

Is more of an orange colour the light

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