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Super hub 3 - access denied

Hi!

My internet has gone off, I’ve tried resetting and rebooting. When I access my hub it says that my wireless works but internet is denied. 
this has been going on for hours, and when I tried to ring the machine just told me all call centres were closed. 

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Alessandro Volta
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Re: Super hub 3 - access denied

What does the service status page say?


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Re: Super hub 3 - access denied

It says there are no known broadband issues. 

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Re: Super hub 3 - access denied

Hi declan48,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having with your hub. 

 

I am unable to locate your account from your forum information. 

 

What I will do is private message you so we can look into this. 

 

^Martin

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