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Super Hub 3 ethernet and password not working

Hi- my Hub 3 ethernet ports have all stopped working. On top of this when I try to log into the hub using the 8 digit password it says password is incorrect. I have rest the hub via the pinhole with a pin and had the same 'password incorrect' error. Is anyone able to get this sorted?

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Alessandro Volta
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Re: Super Hub 3 ethernet and password not working

Do a 60 second pinhole reset 


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Re: Super Hub 3 ethernet and password not working

Yeap as I said I have tried this reset and it has not sorted the problem.....

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Alessandro Volta
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Re: Super Hub 3 ethernet and password not working


@calswin wrote:

Yeap as I said I have tried this reset and it has not sorted the problem.....


There will be nobody to contact tonight.

Try switching it off when you retire for the night and try again in the morning.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: Super Hub 3 ethernet and password not working

Will do thanks.
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Re: Super Hub 3 ethernet and password not working

So 60 second reset has been tried but not worked and the ethernet ports are all not working- any ideas as to what has happened? Broken hub?

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Alessandro Volta
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Re: Super Hub 3 ethernet and password not working

Possibly. You’ll need to call up or use the sms service to request a new hub. 


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