@Peter11995 wrote:
Hi,
I've been trying to claim the free upgrade to the Super Hub 3, but when I get to the confirmation and payment page it is adding on a Virgin TV 360 box and an upgrade fee for this box. The box wasn't mention in relation to the Super Hub upgrade. Is there a way to just get the hub without the box and its included fee?
Thanks
You can wait around here for a few days - the forum staff can arrange for a new hub to be shipped out to you if you're eligible for a free upgrade (i.e. you're currently using a superhub/2/2ac.
Is there a reason you want to upgrade? Is your current one not working properly?