Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
273 Views
Message 1 of 8
Flag for a moderator

Super Hub 3.0 Connecting Cable

Hi,

just received upgrade to Super Hub 3.0. No connecting cable in box, is it possible for you to send me a 1m one please? 

Thanks

David

0 Kudos
Reply
Highlighted
  • 21.1K
  • 2.27K
  • 4.2K
Very Insightful Person
Very Insightful Person
266 Views
Message 2 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

What 1m cable are you after?

Upgrades to Hubs don't usually come with any new connection cabling (other than a power supply) as they're there to swap out an existing older Hub so all the same cables and connections can be used.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
260 Views
Message 3 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

Thanks Ben,

was going to take opportunity to move hub nearer to one (of three) of the sockets we have. Current cable is over 5m.

David

0 Kudos
Reply
Highlighted
  • 21.1K
  • 2.27K
  • 4.2K
Very Insightful Person
Very Insightful Person
254 Views
Message 4 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

Ah OK.

It's not usually something that's done often outside of the original installation as Virgin Media don't really want to encourage people messing with cabling more than is needed.

I'm not sure when the forum team get to this if it's something they can do.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
Highlighted
  • 6.32K
  • 463
  • 1.09K
Hero
244 Views
Message 5 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

You won't get a tech to come out for this, best to either just coil up the excess coaxial cable or run an extension electrical cable from the socket.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
229 Views
Message 6 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

Hi Roger,

thanks for the reply, not expecting a visit, thought it was worth asking if I could be sent a cable.

David

0 Kudos
Reply
Highlighted
  • 6.32K
  • 463
  • 1.09K
Hero
226 Views
Message 7 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

My belief is that VM might be able to send out 3m cables but anything different is done by a tech who knows how to properly terminate the ends with crimped F connectors.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
217 Views
Message 8 of 8
Flag for a moderator

Re: Super Hub 3.0 Connecting Cable

Hi Roger,

A 3m cable would be great if they could send me one.

Thanks 

David

0 Kudos
Reply