I recently upgraded my broadband package to M200 and I am being sent a Super Hub 3 as part of the upgrade. The changes should have taken effect today and are already showing on my account as live on 14th February but, still using my Super Hub 2, there is no sign of the new speeds having taken effect despite rebooting the hub a few minutes ago.
When should the new speeds take effect?
Can I expect the Super Hub 2 to support the 200/20 download/upload speeds while I'm waiting to get the Super Hub 3 set up?
Yes. I have the SH2 and I get ~220 down and ~20 up. They send a "config" file to the Hub to change its "Max speed rate". Have a look in the Hub settings to see if you have been updated. You may have to reboot. If its not there by tomorrow call and ask why not
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.