Virgin Media Community

[Clumsily7737]

I've just bought a new wifi card for my computer but I've realised that the router doesn't support Wifi 6 and, after looking into this, I noticed that the latest router is Hub 5. Can I get an newer router? Virgin recently upgraded our plan to M250 Fibre Broadband for free but we didn't get a new router, I would like to make the most of the higher speeds.

[jbrennand · Accepted solution]

In short - no. VM are preserving Hub5 stocks at the moment for NEW 1GB customers... everyone else is gretting Hub4's - until the stock situation normalises.

Best way to do it now is to stick the Hub3 in modem mode and get your own wifi6 wireless router

Good entry level ones are available now for ~£60.

[Clumsily7737]

Thanks John, that's very useful to know and saved me lots of time trying to speak to them!

Is getting a new router involve a lot of setting up, or would it be more or less plug and play?

[jbrennand]

Its easy..... 🙂

Tudor has just posted up the sequence you need to follow - see instructions in message 3….

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-solid-red-light-modem-mode/td-p/52408...