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clair_uk
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Split network now can’t see 5Ghz network?

on ‎05-02-2023 17:10

I’ve just split my new Virgin network by following YouTube videos. However I can only see the 2.4Ghz network, the 5Ghz doesn’t appear. Any ideas please?

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carl_pearce
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Re: Split network now can’t see 5Ghz network?

on ‎05-02-2023 17:14

@clair_uk wrote:

I’ve just split my new Virgin network by following YouTube videos. However I can only see the 2.4Ghz network, the 5Ghz doesn’t appear. Any ideas please?

Is that for one or multiple devices?

It could be that your device doesn't support 5Ghz.

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clair_uk
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Re: Split network now can’t see 5Ghz network?

on ‎05-02-2023 17:19

It just wasn’t showing up but weirdly has just appeared. So this is now solved. Thank you!

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Paul_DN
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Re: Split network now can’t see 5Ghz network?

on ‎08-02-2023 08:22

Hi Clair,

Thank you for reaching out to us in our community and welcome, sorry to see you have been facing issues with your Router where you were unable to see the 5Ghz Network.

Glad to hear this has now been resolved, if you do have any further issues please do not hesitate to reach back out.

Regards

Paul.

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