on 04-06-2022 08:45
Any ideas to the following.
My contract is for 350Mb and I'm getting 140Mb (consistently), this is WiFi and wired.
When I reboot the router it all jumps back to 350/360, for about 5 mins and then drops back down. It's doing this consistently too.
on 04-06-2022 14:56
on 06-06-2022 15:48
Thanks for your post and welcome to the Community. It's great having you on board with us.
I'm sorry to hear you've been having some inconsistent speeds. I've taken a look at the connection at this end and can see that the signal levels are a little low. We won't be able to fix this remotely so I would like to arrange for an engineer to come to take a look at this for you.
I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
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