@JWE wrote:
Hi, On 8th Dec 2020 I had an exhaustive discussion with a member of Virgin staff in broken english discussing reasons why my new Hub4 was giving me unreliable wi-fi in my home. She reluctantly said I could have a free speed booster, and ordered it for delivery in January. No one at Virgin can confirm this order. Does anyone have an email i can write to.... can't put up with yet another long call wait time and eventual disconnection ! Thanks.
Boosters have been replaced by “pods”.
They’re only free for Gig1 and Ultimate Oomph bundle customers.
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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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