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Solid green wifi light

I have a solid white power light and a constant solid green wifi light for long periods. Wifi works but is painfully slow and the signal is weak throughout the house. I've had a hub upgrade (to a newer model) but this hasn't really fixed it) I also get intermittent flashing every now and again when wifi drops totally. I rarely get just a solid white light. What's confusing me most is wifi working with a solid green wifi light. There's nothing on any forum's or online help that explains that this is a problem or not. HELP!



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Message 2 of 14
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Re: Solid green wifi light

the solid green wifi light is a bug in the hub3 - a reboot might cure it or not - black tape over it will

it has nothing to do with poor wifi - do you have wired connections - do they drop if the wifi drops if so you are losing connection - if not its just poor wifi - the hub is nothing special as a wifi device - if wifi is important there are many solutions from a 3rd part router to mesh systems to name just 2

but post some levels and lets see if the connection is ok

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream

if its an earlier hub button is top right

 

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Tony
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Re: Solid green wifi light

Hi Tony. I'll try a reboot or is that a reset?

I don't have any wired connections. I have a lot of wi-fi devices in the house or would be happy to advised on how to get a wired connection from the hub downstairs to my office upstairs!?

Also, There's no option for me not to log into my hub. Just:

Welcome

Please sign in with your Hub 3.0 settings password.
You can find this on the label on the underside of your device.



 

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Message 4 of 14
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Re: Solid green wifi light

Hi discomandan,

below the login screen is a link that says > Check router status.    You should just click on that link to enter the settings.

check status.jpg

Dave

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Re: Solid green wifi light

Thanks newapollo but I get a different screen without that option. Must be the 'new' Hub?

Screenshot 2020-09-09 at 13.45.44.png

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Message 6 of 14
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Re: Solid green wifi light

dont log in or sign in - click on Check router status 

all sorts of ways to run a lan cable - obviously have no idea of your house layout but i fould the easiest was out through outside wall - route to where i want to go to and back in through outside wall - switc on inside and i have lan connections

powerline adaptors is another way but [imo] they are not that good

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Re: Solid green wifi light

There's no Check router status option on this version of the Hub. Just the sign in option. Why is this not advisable?

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Re: Solid green wifi light

never seen that before - just sign in and you can get the stats

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Message 9 of 14
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Re: Solid green wifi light

It's not that it's not advisable, it's just an annoying extra (usually) unnecessary step. The very first time you access the Hub's interface it does indeed require you to log in with the default password printed on the bottom, I believe it then asks you to set the default language and in might insist that you set your own password.

Once you do all this, then subsequent connections to the web interface will give you the 'check status' option without needing to log in - it';s just the first time that's different.

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Re: Solid green wifi light

Ok so I got there in the end! Here are the figures. They mean nothing to me but hope they make sense to you?

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1419000000-4.235256 qam32
2203000000-4.731256 qam9
3235000000-4.735256 qam13
4243000000-4.936256 qam14
5251000000-436256 qam15
6259000000-3.535256 qam16
7267000000-335256 qam17
8275000000-4.934256 qam18
9283000000-5.235256 qam19
10291000000-5.236256 qam20
11299000000-436256 qam21
12307000000-337256 qam22
13315000000-1.238256 qam23
14323000000-0.538256 qam24
15363000000-535256 qam25
16371000000-3.235256 qam26
17379000000-1.436256 qam27
18387000000-0.737256 qam28
19395000000-1.532256 qam29
20403000000-337256 qam30
21411000000-3.436256 qam31



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked35.7585526709
2Locked31.6-193755163011333688
3Locked35.581416377526247
4Locked36.33363696833207
5Locked36.32277420622319
6Locked35.7720367402500
7Locked35.71084550911847
8Locked34.93728845151969
9Locked353265495061535
10Locked36.61733000261681
11Locked36.6107756951397
12Locked37.33306711107
13Locked38.9301236701191
14Locked38.91921331713
15Locked35.7108287866920
16Locked35225773611617
17Locked36.31091088702041
18Locked37.3458758273203
19Locked32.377213846218000
20Locked37.3396901004
21Locked36.331987431

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1603000265.1512064 qam9
2536999935.1512064 qam10



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
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