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Solid White Light Hub4 - No internet

Tuning in

Hello we had a power cut last night. And have woken up to a solid white light on our super hub 4 and no Internet. 

Repeated reboots and attempts to reset have failed to resolve the problem and from all I have read this seems to be a common problem.

I am working from home today and tomorrow and would. Like to know if anyone has had any joy in getting a new hub dropped off by an engineer and doing the install ure self? 


Forum Team (Retired)
Forum Team (Retired)

Hi there mikeykelly81,

Thanks for your post and welcome back to the community.

Many apologies for the issues faced, with regards to the Hub is it flashing at any point?

Also is the network showing on any devices?

Let us know,