my internet has dropped out and having restarted my hub, I now have a solid green light on the base and have been unable to reconnect via WiFi. green wps light flashes continually but base colour remains solid green
have run the tests and have no issues, but cannot resolve and cannot find any way of booking an engineer to come to my house to resolve.
extremely frustrated, any help would be appreciated.
Can you connect with an ethernet cable connected device ?
Try a factory reset exactly like this ...
DO NOT DO THIS if the password on the base of the Hub is not legible or missing.
Instructions for Hub 3
Disconnect all unneeded ethernet cables from the rear of the Hub.
With the Hub Powered on use a paperclip or similar and do a pinhole reset.
Depress the pinhole switch for a timed 60 seconds then release.
DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.
Once a steady white and no other lights are illuminated check your system again.