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Slow latency p loss and tivo

Had been experiency very poor latency whilst gaming streaming with buffering issues for a while now. Slow net speeds and tivon recordings are a completenmess mess(since attenuattor) Had 2 tech visits to elimate poor internet but unfortunately issue persists. He fitted an in home plug in attenuator? Which i aint pleased about To bring upstream down from being so high. He said cables r ok. Hub is ok but unable to fix high upstream until attenuator was fitted. (masking the main issue?) ( i csnt removed it like 1 of the forum team advised and i cant use net removing it cos the adapter that was on b4 i dont have! ever since its got very worse than previous please help virgin this has been way too long and i need help asap. My upstream n down r ok. How ever i do get a vast amount of pre errors that mount up also. Il attach my bqm and other pics of the rubbish im recieving 

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Re: Slow latency p loss and tivo

IMG_20200404_184124_compress51.jpg

IMG_20200404_184124_compress51.jpg

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Re: Slow latency p loss and tivo

Stil no reply from vm. Screw my tivo n net ignored

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