Virgin Media Community

[Davycrocket]

Internet slow not responding on Ipad we have 2 virgin media pods one upstairs and one downstairs upstairs really slow

[jbrennand]

What are your connections like on an ethernet cable connected device? That is... is it just a wifi issue?

[Martin_N]

Hi Davycrocket,

Thank you for your post. I'm sorry to hear about the issue with your WiFi pods. 

If you can please answer jbrennand's question we can further diagnose this. 

^Martin

[Davycrocket]

Apparently having spoke to VM problem is in the area

[Adri_G]

Hey Davycrocket, thanks for your update.

Sorry to see you've been affected by an area outage that caused the issues with your service recently.

Based on our latest checks on this, the area fault was short-term and looks like it's now cleared.

Please, do let us know in case you're still experiencing an issue with your connection and we're happy to assist.