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Slow broadband speed

My broadband speed is supposed to be 100mbs but I am only getting 26 MBS, I have just joined virgin media and I haven't noticed any difference from my previous supplier except i am paying £6 more Shocking. 

 

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Re: Slow broadband speed

How are you connecting / testing Wi-Fi or ethernet cable connected device ?

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Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Slow broadband speed

Hi there, 

I am testing the speed on the wireless connection. 

I have been assured if I connect directly to the wireless router I would get the maximum speed which I have not tried. 

 

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Re: Slow broadband speed

You really do need to test with a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected.

The result will indicate whether you have a broadband supply problem or a local Wi-Fi problem.

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Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Slow broadband speed

Thanks MikeRobbo will do. 

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