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Slow Ethernet through hub 4

Eddie12341
Tuning in

had 1 gig installed yesterday

getting 1128 mbps to the hub4 however only getting consistent 150 mbps through any Ethernet ports

New confirmed good cables are the same.  Connects directly to the hub the same.  Every device tested provides the same 150 mbs Ethernet connection

multiple notebooks tested and confirmed that peer to peer they received 1 gig Ethernet connection so this rules out windows and the cables.  150mbs on pc, Mac, Xbox (2 versions)  and PlayStations.  Cat 5e and cat6 cables tested

warm reset hub   Hard reset hub. The same 150 mbs Ethernet connection. Don’t think it’s a cable issue because getting full speed to the hub so I’m thinking a potential hub problem 

also I signed up for 1 gig. I believe I should have received a hub 5 as these are the standard with 1 gig connections from the 1st September

 

34 REPLIES 34

paulsherbert
Joining in

Did you get a resolution to this, I have a similar issue with my Hub 4, I'm only on the M500 but getting less than 100Mb download on an Ethernet connection

paulsherbert
Joining in

Has anyone had a resolution to this, I'm on 500mb to the router but only getting 100mb on Ethernet

Tried multiple cables but all with same result. 

Wifi output is fine 

I got a new hub and it’s been fine ever since.  However the first engineer also tried one he had in his van and it made no difference. So I have no  idea what the actual resolution was or whether the new hub was a coincidence or not 

jaberwok
On our wavelength

I had a similar situation recently and I was persuaded that my hardware (processors? chipsets?) were the limiting factors. Now, I'm not so sure. Still no meaningful information here, as usual.