Hi, I have just recently moved broadband from sky to Virgin. I have SkyQ and everything has connected fine apart from the mini box in the bedroom. I can’t seem to get it connected, any Help would be appreciated.
My belief is that if connecting a Sky Q box to a non-Sky router such as VM's hub it's best to use the 2.4Ghz band (which means splitting the hub's bands into 2.4GHz and a 5GHz bands. Connect the Sky Q, factory reset the mini and connect it to the Sky Q box (done at 5GHz).