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Sky Stream

biondani
Dialled in

Is anyone else having an issue connecting to Sky Stream via a virgin media connection this evening? Died somewhere between 230pm and 330pm. 

5 REPLIES 5

Ashleigh_C
Forum Team
Forum Team

Hi there @biondani 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

We are so sorry that you are experiencing issues with your service. Can I ask if you have checked the service status page here for any issues?

Are you experiencing any other issues at all? 

Client62
Legend

Has someone used the VM Connect app and in error blocked the Sky Stream ?

One of the first things I checked. It is only me that has the app at home. The service eventually came back on overnight. 

Ian

Client62
Legend

Take care with the VM Connect app.

It pauses devices then forgets them making in not possible to resume that device without a visit to the Hub's menus.

Thank you for popping back to us @biondani 

Just to confirm are things now looking better for you?