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Bigfish1
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Sheer Frustration ~ again

Ironically, I'm a virgin to this group and am looking for someone to help.

I have a Hub3 and whilst the signal to the PC (3' away) is great reception to virtually any other part of the house is grim at best.

I have recently bought 3 Deco boosters ~ they don't seem to have helped. I actually managed to get to speak to someone in the subcontinent this morning about the problem. He has 'changed' my signal to both 2G and 5G. I have an outbuilding which is 40ft away from the Hub, separated by one pane of glass and fresh air and I cannot even get my original WiFi connection, let alone my two 'new' ones.

As you can tell, I know little if anything about these tech issues and would love an engineer to come round and fix the equipment that I'm paying for.

 

I have several more beefs, but I'll save those for another time! Can anyone help with this one, please?

Thanks

 

Chris

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Anonymous
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Re: Sheer Frustration ~ again

vm don't guarantee any wifi connctions. they won't send an engineer around to fix wifi.
if you gave installed a mesh system correctly and still get no signal you likely have interference in the area
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Adduxi
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Re: Sheer Frustration ~ again

VM do not guarantee wifi performance, only wired to the Hub.

Having said that, to get wifi out to your outbuilding, you really should run an external grade Cat 6 cable from the Hub outside to the building.  Once fitted put a wireless access point in.  That will sort it out. 

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sophist
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Re: Sheer Frustration ~ again

what deco system did you buy, and how have you set it up? did you just connect one of the decos to the hub and crack on? 🙂

the "best" way to do it is to configure the hub to be a modem and exclusively use the decos for wireless etc. 

whilst it might be possible to pick up a wireless signal from the decos from the outbuilding, it wouldn't surprise me if it didn't reach down there.. if you want a reliable signal down there then follow @Adduxi's advice and run a cable down there and then perhaps put one of the deco units in there..or buy another access point to put in there. 

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