Set up

[klwilliams137]

I selected self set up and it requires a media hun to connect too. I don’t have one of them is there an alternative? 

[Client62]

Virgin Media will supply a Hub for the broadband service - it will be delivered to your home.

To be able to complete the self install there needs to be a Virgin Media Socket or cable for the Hub to connect onto.

If you require help or advice call the Pre-installation and delivery team on 0800 052 1734 & explain the situation.

[Kain_W]

Hi there klwilliams137,

Thanks for your post and welcome to the community.

To clarify do you currently not have a wall socket from us?

Let us know,