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Second Wi-Fi hub

Neil31
Joining in

on ‎03-01-2024 16:34

Hi I’ve gone through all the processes and managed to have my first Wi-Fi hub sent out and set up. This is working fine, however as the engineer advised I’ll need another two to cover the rest of the house. I’m struggling as to how to get a second one ordered? The first one allowed me to trigger a chat where I submitted a Speedtest but I can’t seem to trigger that same process for the second hub?

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎03-01-2024 16:56

You mean "Pod" not Hub.

A VM Person will respond in due course


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Steven_L
Forum Team
Forum Team

on ‎04-01-2024 12:41

Hey Neil31,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having trying to order second pod, I assume thats what you mean as you would not be allowed a second hub. 

I can arrange the delivery of a second pod from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

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