Hi,
I was just wondering if anyone could shed some light on what exactly is causing the issues on my network, it is completley random btw, most of the time the internet is working fine than randomly there internet drops out and comes back, or keeps dropping out like what happened 2 days ago between 11am-2am.
I am based in the B27 Area in Birmingham, I never have issues with Virgin Media, the internet is usually working 24/7 without issues, but since 2020 to this year I have had some issues, I don't know if it's because of corona.
Here is all the logs
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 331000000 | 8.8 | 40 | 256 qam | 25 |
2 | 267000000 | 9 | 43 | 256 qam | 17 |
3 | 275000000 | 8.6 | 40 | 256 qam | 18 |
4 | 283000000 | 9.1 | 40 | 256 qam | 19 |
5 | 291000000 | 9 | 43 | 256 qam | 20 |
6 | 299000000 | 8.9 | 40 | 256 qam | 21 |
7 | 307000000 | 9.4 | 44 | 256 qam | 22 |
8 | 315000000 | 8.9 | 40 | 256 qam | 23 |
9 | 323000000 | 8.5 | 40 | 256 qam | 24 |
10 | 339000000 | 8.8 | 43 | 256 qam | 26 |
11 | 347000000 | 8.5 | 40 | 256 qam | 27 |
12 | 355000000 | 8.9 | 43 | 256 qam | 28 |
13 | 363000000 | 8.6 | 43 | 256 qam | 29 |
14 | 371000000 | 8.4 | 40 | 256 qam | 30 |
15 | 379000000 | 8.5 | 43 | 256 qam | 31 |
16 | 387000000 | 8.6 | 43 | 256 qam | 32 |
17 | 395000000 | 8.6 | 44 | 256 qam | 33 |
18 | 403000000 | 8.5 | 43 | 256 qam | 34 |
19 | 411000000 | 8.6 | 40 | 256 qam | 35 |
20 | 419000000 | 8 | 40 | 256 qam | 36 |
21 | 427000000 | 7.9 | 43 | 256 qam | 37 |
22 | 435000000 | 8.4 | 40 | 256 qam | 38 |
23 | 443000000 | 8.1 | 43 | 256 qam | 39 |
24 | 451000000 | 7.8 | 40 | 256 qam | 40 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.9 | 1299165 | 226247 |
2 | Locked | 43.3 | 2095899 | 297440 |
3 | Locked | 40.9 | 1535653 | 277658 |
4 | Locked | 40.9 | 1832313 | 289274 |
5 | Locked | 43.3 | 2148748 | 308027 |
6 | Locked | 40.9 | 3273082 | 388204 |
7 | Locked | 43.3 | 2277312 | 398099 |
8 | Locked | 40.9 | 1805169 | 375873 |
9 | Locked | 40.9 | 1521178 | 350005 |
10 | Locked | 43.3 | 1231040 | 333957 |
11 | Locked | 40.9 | 1138353 | 319179 |
12 | Locked | 43.3 | 1061869 | 313304 |
13 | Locked | 43.3 | 1187605 | 315398 |
14 | Locked | 40.9 | 1128307 | 222042 |
15 | Locked | 43.3 | 846368 | 284856 |
16 | Locked | 43.3 | 880197 | 302469 |
17 | Locked | 44.6 | 936272 | 301357 |
18 | Locked | 43.3 | 878474 | 283540 |
19 | Locked | 40.9 | 984468 | 288287 |
20 | Locked | 40.9 | 1579077 | 319745 |
21 | Locked | 43.3 | 1403240 | 300118 |
22 | Locked | 40.9 | 1030774 | 287053 |
23 | Locked | 43.3 | 1101041 | 298201 |
24 | Locked | 40.9 | 1055524 | 284688 |