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SS14 Broadband down

Just joined

Broadband in SS14 area has been down since Sunday morning, has anyone heard the reason why. 


Tuning in

Anyone else having issues in Basildon, Essex area. Not working since Sunday morning.

Status checker knows there is an issue but says it’ll be fixed by 10am. It’s almost 12pm…

Status checker now says 3pm 🤞

Yes same issue SS16

Very Insightful Person
Very Insightful Person

Check with Area faults on 0800 561 0061 If you have a VM landline 150. You should be able to register for text updates.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Tuning in

Apparently they are aware. Was supposed to be fixed by 10am today, that’s been updated to 3pm today. 🤞

The phone line is saying 11.20PM now for the SS areas.

On our wavelength

Still down in SS7, the status checker is now saying 23rd May at 12:00. It's been down since 10:15 AM on the 21st.

Updated to 4pm 23/05 now. Feels like it will never get fixed. Make sure you sign up for compensation for loss of service.

Make sure to make a complaint to Ofcom through their monitoring form.