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Quibells
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Rubbish wifi

Appalled by the quality of my wifi , but with virgin being a broadband provider it’s not there fault my wifi is bad , I’m currently paying for 300+ mb and receiving under 10 , when I speed test and the signal is coming from Nottingham the wifi is brilliant , but currently it’s roaming to hull , Grimsby and Leeds , when it does this it’s dreadful , an engineer came out and sorted it but only lasted 1 day ... not happy 

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Very Insightful Person
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Re: Rubbish wifi

When you do wired connection if possible you get the right speeds?, sites like speedtest are slow at updating their geolocation database

 


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Forum Team (Retired) Renan_G
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Re: Rubbish wifi

Hi Quibells,

 

Welcome to our community. Thanks for posting.

 

Apologies for the inconvenience. How are things looking at the moment? Have you tried the wired connection like what paultechy suggested? You can also check if there's an on going outage in your area that might affect your connection. To access our service status page just click here.

 

Feel free to get in touch with us.

 

Thanks,

 

Renan_G

 

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