Hi, I've had issues connecting to the internet for the last 3 days. At first the connection was doing for a minute or two at a time, but the issues became longer and more frequent.
I have tried rebooting the router several times. After the last time I did it, the network log has started showing log dates from 1970.
Lost MDD timeout
MDD message timeout
Sync timing synchronisation failure
No ranging response received
Go to Answer
I'm connected by Ethernet cable, if that makes a difference.
Since the date error there has been no connection at all.
It may be a good idea to carry out a factory reset on the Hub …
DO NOT DO THIS if the password on the base of the Hub is not legible or missing.
Instructions for Hub 3
Disconnect all unneeded ethernet cables from the rear of the Hub.
With the Hub Powered on use a paperclip or similar and do a pinhole reset.
Depress the pinhole switch for a timed 60 seconds then release.
DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.
Once a steady white and no other lights are illuminated check your system again.
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Seems to be working so far, will update tomorrow to see if the issue resurfaces