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Router relocation

LucasEVille
Joining in

Please could a wonderful forum admin please DM me, I need to arrange the relocation of my router. The present location is presenting a physical and network strength challenge due to recent building work.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi LucasEVille,

Thank you for your post and welcome to the community. 

We can certainly help with getting a relocation booked in for you. 

Just so you know there is a £25 charge for this. 

I will private message you now to confirm your details. 

^Martin

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5 REPLIES 5

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thank you for your reply, I already did a search of the forum and I would like to follow in the steps of other posters and await a forum mod to support.

Hi LucasEVille,

Thank you for your post and welcome to the community. 

We can certainly help with getting a relocation booked in for you. 

Just so you know there is a £25 charge for this. 

I will private message you now to confirm your details. 

^Martin

I would also like to relocate our broadband and phone sockets following a house renovation. Willing to pay the £25 and would like to arrange it asap. Many thanks, Julie

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @Julie1368,

Welcome to the Community Forums and thanks for the post.

I can certainly go about helping book this though for you, for me to do so I will just need to confirm some information from you In a quick private message.

Joe