on 30-07-2023 00:40
Please could a wonderful forum admin please DM me, I need to arrange the relocation of my router. The present location is presenting a physical and network strength challenge due to recent building work.
Answered! Go to Answer
on 31-07-2023 11:59
Hi LucasEVille,
Thank you for your post and welcome to the community.
We can certainly help with getting a relocation booked in for you.
Just so you know there is a £25 charge for this.
I will private message you now to confirm your details.
^Martin
on 30-07-2023 11:04
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
30-07-2023 11:39 - edited 30-07-2023 11:44
Thank you for your reply, I already did a search of the forum and I would like to follow in the steps of other posters and await a forum mod to support.
on 31-07-2023 11:59
Hi LucasEVille,
Thank you for your post and welcome to the community.
We can certainly help with getting a relocation booked in for you.
Just so you know there is a £25 charge for this.
I will private message you now to confirm your details.
^Martin
on 23-08-2023 20:44
I would also like to relocate our broadband and phone sockets following a house renovation. Willing to pay the £25 and would like to arrange it asap. Many thanks, Julie
on 25-08-2023 20:51
Hey @Julie1368,
Welcome to the Community Forums and thanks for the post.
I can certainly go about helping book this though for you, for me to do so I will just need to confirm some information from you In a quick private message.
Joe