Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Did a reset of my Hub 3 configuration using the reset button at the back (10 second push) and that seems to have sorted it out.
Call into the team was because the download performance wasn't great after the reset but that sorted itself out after about 30 minutes. I'm putting that down to the WiFi sorting out which channels to use etc...
hi I have problem with reebooting many times a day since months. Had 5 engineers and they didn't sort it 😕 give up while ago and live with it but if that will be the same all the time i will change provider can you help me??