Router flashing red!!!

[19locky86]

Why is my Virgin home broadband router flashing red? And what is the contact number to actually speak to an advisor???

[Kath_F]

Hi 19locky86, 

Thanks for taking the time to post about your issues in the Community. ⭐

We're sorry to hear you were having an issue with your router. Checking things this end I can see the Hub is now showing online. 

Can you pop back and let us know if you're still having issues so we can help further. 

Many thanks, 

[19locky86]

Seemed to be a problem for everyone in my area but all back online yesterday morning 😅

[Travis_M]

Hi @19lock86

Thanks for posting on our community forum

Great to hear everything is back up and online for you now, please do be sure to contact us if you ever require any further assistance