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Router dead

Hi there , I have an issue with my router, the lights are off and I think the router is dead , anyone can help pls , how to get a new hub . Thanks 

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Re: Router dead

Call it in as a fault (on 150 VM line - or 0345 454 1111 others) - the UK call centre is still picking up and calling at 08.00 gives the best chance of getting through quickly, although I got through recently in 20' at ~1pm midweek.

You can also text them on 07533 051809 include account name/number and what the issue is – replies may take longer.

Or, a VM person should pick this thread up as soon as they see it and be able to help in a few days.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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